Question 1

Is TradeFlow hard to learn for staff who aren’t technical?

Accepted Answer

No. It’s built for regular counter and office staff — clear screens, in-plain-language labels, and a fast POS. Most teams are comfortable within a day, and we walk you through setup.

Question 2

Can I move my data from Excel?

Accepted Answer

Yes. We import your products, customers and suppliers from Excel and help you enter opening balances, so you start with your real numbers, not a blank system.

Question 3

Does it work on mobile?

Accepted Answer

Yes — it’s mobile-first. Owners can check sales, stock and cash from their phone, and you can chat with us on WhatsApp anytime.

Question 4

Can it handle more than one branch or godown?

Accepted Answer

Yes. Each branch keeps its own data while owners see everything in one live view. You add branches as you grow.

Question 5

How does the accounting work — do I still need an accountant?

Accepted Answer

The books post automatically from every sale, purchase and stock move, so your accountant spends time reviewing, not rebuilding the manual khata. Trial balance, P&L and balance sheet are always ready.

Question 6

What about tax and FBR?

Accepted Answer

Sales tax, input/output tax and withholding (WHT) are handled on every transaction, with tax reports built in. FBR e-invoicing integration is on our roadmap — ask us about your specific needs.

Question 7

Is my data safe and backed up?

Accepted Answer

Yes — daily automatic backups, encrypted HTTPS, role-based access and a full audit trail. See the Security page for details.

Question 8

How much does it cost?

Accepted Answer

Simple monthly pricing in PKR — Starter, Growth and Enterprise. No per-transaction fees. See the Pricing page or ask us on WhatsApp.

Straight answers